OSTCS is headquartered in a state-of-the-art facility located just outside Los Angeles, CA. The senior leadership team has over 20 years of experience in efficiently managing round-the-clock call centers across many industries, including: Technology, Finance, Mortgage Banking and Higher Education. With our extensive background in providing these high value services, we have built a top-notch team that pairs business acumen with technical competency.
We understand that businesses are entrusting their two most valuable resources to us: their customers and the brand. Here at OSTCS we believe in developing Partnerships.
Our leadership team and professionally trained staff combine their expertise to provide a service that exceeds our partners’s expectations and ensures confidence their company will be represented in the most professional way possible. We share your passion in presenting a long-lasting positive impression of your company.
OSTCS has multiple staffing models which are flexible and can be combined in any configuration to match any Partners needs:
- Full-time Support
- Blended Support (Inbound/Outbound)
- Part-time Support
- Flex-time Support
Further, we are able to ensure quality and consistency of the services provided by maintaining all of our operations from within the United States.